Shipping policy

International Orders (Outside UK)
If you are shopping from outside of the UK, please head over to our Etsy Store.

Postage & Packaging
All Tigercub A3 prints are shipped in a strong tube for maximum protection. A4 & A5 prints will be shipped in a rigid-backed envelope worldwide.

We aim to dispatch all orders within 2-3 working days and will inform you of any unexpected delays. We offer a flat rate of £0.50 for all greetings cards orders and a subsidised flat rate of £3 for all other orders. We use Royal mail 2nd Class shipping for all standard UK orders.

Paper & Print Quality
All of our prints come in at least one of three sizes A5, A4 and A3.
Please see sizes below:

Print sizes Available
A3 - 297 x 420mm/ 11.69 x 16.54 inches
A4 - 210 x 297mm/ 8.27 x 11.69 inches
A5 - 148 x 210mm/ 5.83 x 8.27 inches

All of our prints have been professionally printed on quality heavyweight paper with a lovely smooth finish.

Gifting
If you would like to send a gift to someone, we are more than happy to post these directly to them, gift wrapped with a handwritten message on a post card with your personalised message at no extra cost. Just message us when placing your order.

Cancellations
We aim to dispatch our orders very quickly to ensure the fastest delivery for our customers, so we cannot guarantee cancelations will be accepted. If you would like to cancel an order, please get in touch with us as quickly as possible and if the orders are still waiting to be dispatched then we will let you know if we are able to process a refund. If the order has already been dispatched then unfortunately we cannot issue a refund. This includes shipping address changes, auto-fill setting issues or incomplete addresses.

Returns
Due to the delicacy of our prints and our exceptionally high standards of what we consider a sellable print, we cannot, under any circumstance, offer a refund or exchange. This is because prints often arrive back to Tigercub HQ damaged due to inadequate packing. However, if you are not completely satisfied with your order or it arrived damaged in transit, please don’t hesitate to get in touch to discuss here.