No, our prints are full width and height - the white edge you see in the photos is the insert for the frame.
Due to the delicacy of our prints and our exceptionally high standards of what we consider a sellable print, we cannot, under any circumstance, offer a refund or exchange. This is because prints often arrive back to Tigercub HQ damaged due to inadequate packing. However, if you are not completely satisfied with your order or it arrived damaged in transit, please don’t hesitate to get in touch.
All of our prints come in at least one of three sizes A5, A4 and A3. Please see sizes below:
Print sizes Available A3 - 297 x 420mm/ 11.69 x 16.54 inches A4 - 210 x 297mm/ 8.27 x 11.69 inches A5 - 148 x 210mm/ 5.83 x 8.27 inches
All of our prints have been professionally printed on quality, heavyweight, silk paper with a lovely smooth finish for the best vibrance and the sharpest finish.
If you would like to send a gift to someone, we are more than happy to post these directly to them, gift wrapped with a handwritten message on a post card with your personalised message at no extra cost. Just message us when placing your order.
We aim to dispatch all orders within 2-3 working days and will inform you of any unexpected delays. We offer free Royal mail 2nd Class shipping on all UK orders. If you're in a hurry, let us know and we'll do our best to expedite your order.
All Tigercub A3 prints are shipped in a strong tube for maximum protection. A4 & A5 prints will be shipped in a rigid-backed envelope.
If you've ordered A3 prints then they will arrive in a tube to protect them during shipping. As a result, your prints will have a natural urge to curl back up after you lay them flat. To get your prints frame-ready, lay some heavy books on top of your prints for a couple of days to return them to their naturally flat state.
We aim to dispatch our orders very quickly to ensure the fastest delivery for our customers, so we cannot guarantee cancellations will be accepted. If you would like to cancel an order, please get in touch with us as quickly as possible and if the orders are still waiting to be dispatched then we will let you know if we are able to process a refund. If the order has already been dispatched then unfortunately we cannot issue a refund. This includes shipping address changes, auto-fill setting issues or incomplete addresses.